Spanish Postal Service Notes Mail Volume Drop
21 June 2009 - Sarah Sharpe
Spanish postal operator Correos has reported a fall in mail volume of 5.2% this year, mainly due to the economic crisis. It also reported a 28.4% drop in profits compared to 2008.
Expenses rose too, put down to an increase in the cost of personnel of 3.9%. The difference between income and expenses produced a result of operation of 81.3 million Euros.
Correos said the figures mirrored those of other European operators which are investing in new technology in a highly competitive market
The fall in mail volume was greatest in the latter part of 2008, reflecting a slowing down of economic activity in Spain and in the wider context of an international financial crisis.
On a high note, Correos said that it had improved and expanded its product line and customer demand continues to be concentrated on 'added value' products, the one area that offered the greatest scope for development.
Correos said it would intensify efforts to diversify and improve quality of service for national and international products and services as well as financial and online services.
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