28 April 2009 - Steve Lawson - © Hellmail Postal News

The new hybrid mail service, Docmail, has pledged to hold down its postal prices despite the recent rise of First and Second class stamps.

Managing director of CFH Total Document Management, Dave Broadway, who runs the Docmail service, has said that he will continue hold his prices for at least three months, resulting in increased savings for customers. From 6 April 2009 Royal Mail announced the price of posting a standard letter weighing up to 100g was to rise by 3p to 39p for First class and to 30p for Second class.

“Businesses and members the public are under pressure from all sides at present,” says Dave Broadway. “We have therefore decided to freeze the already low prices for our Docmail service for a minimum of three months from 6th April.”

Docmail is a new generation hybrid mail service where customers compile and send their letters direct from their desk-top. Costs start from just 25p for a one-sided letter in black, and in colour from just 32p - that includes postage, paper and envelope, as well as printing and all administrative costs.

This is how it works: customers compose their letters and compile their address lists using their normal word processor and spreadsheet, and then submit them via their Docmail portal. Correspondence is then sent by secure electronic link to Docmail, where the letters are printed, folded, enclosed, sorted and distributed via CFH’s down stream access facility, before being delivered to the Royal Mail for final mile delivery.

CFH has calculated the average cost of sending a letter – before the pending Royal Mail price increase – including stationery, print costs, and postage of a standard item is 86p. By using Docmail, that’s a saving of up to 61p per item. Since it was launched in November, the Docmail service has been taken up by members of the public, as well as businesses large and small throughout the country, enabling them to send out good quality information quickly and efficiently.

“There are two questions everyone asks us - how can we offer these savings, and how secure will my data be?” continues Dave Broadway. “As one of the country’s leading secure printers, we offer complete peace of mind to our customers. The CFH factory is APACS accredited, with security features designed to protect sensitive data for cheques and bank statements, so we are ideal to handle this kind of information.

“Our scale of operations, and our own downstream access facility, means that we are able to continue to offer this level of saving to customers.”

www.cfhdocmail.com

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