Norway Post is to launch a digital mail system in Norway, allowing customers to choose whether they wish to receive mail in digital format alongside their regular mailbox. The move is seen as significant, and potentially heralds wider use of digital mail services amongst postal users not only in Norway, but across Europe.

Norway Post said it was continuously developing in order to provide services that are adapted to customers’ current and future needs. The service is to begin in the Spring.

Norway Post’s digital mailbox will be based on a person’s street address and national ID number, making it easy to find the mail recipient and the digital mailbox will take note of any changes to the street address.

”Norway Post has been a trusted third party for the distribution of letters for more than 360 years. Nowadays, more and more communication is taking place digitally and Norway Post wants to take part in these developments,” says Dag Mejdell, Norway Post’s CEO.

Mr Mejdell said that Norway Post’s expertise and credibility would continue to be important in the digital world.

”The many websites, user IDs and passwords mean that it is not easy to be a consumer. When Norway Post launches Digipost, all this communication can be gathered in one digital mailbox”.

The volume of physical mail has declined in Norway over the past decade as a result of the transition to digital solutions.

“We are aware that our digital product will affect ordinary mail. But digital mail has come to stay. If Norway Post does not do this, someone else will. Norway Post must be involved and we want to be the first company to do this in Norway,” says Mr Mejdell.

Norway Post’s goal is for the new digital mail system to be in normal operation during the first half-year. Norway Post will test the solution prior to the launch. In addition, Norway Post is inviting advanced web users to contribute their ideas to help develop the solution.

Source: Norway Post

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